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Transforming Data into Decisions: Empowering Partners with Seamless Sales, Marketing, and Customer Experiences

Seamless Customer Experiences, Delivered.

Overview

Harte Hanks partners with businesses to enhance customer engagement and satisfaction. Leveraging over 40 years of experience, they offer a comprehensive suite of services, including data cleansing and enrichment, targeted marketing strategies, inside sales optimization, expert customer care, and efficient fulfillment and logistics solutions. Their data-driven approach and commitment to operational excellence ensure that every customer interaction is optimized, fostering brand loyalty and driving business growth.

Features

Inside Sales Outsourcing

Provides skilled sales professionals to manage your inside sales activities, from lead generation to closing deals, allowing your team to focus on strategic initiatives.

Sales Play Development

Designs effective sales strategies and scripts that guide your sales team through various selling scenarios, improving consistency and success rates.

Customer Service Outsourcing

Offers comprehensive customer support solutions, handling inquiries and issues across multiple channels to ensure a seamless and satisfying customer experience.

Help Center Development

Builds and maintains self-service portals and knowledge bases, empowering customers to find answers independently, reducing support costs, and increasing satisfaction.

Account-Based Marketing (ABM)

Develops tailored marketing strategies focused on high-value accounts, aligning marketing and sales efforts to drive engagement and conversions.

Content Marketing

Creates and distributes valuable, relevant content to attract and engage your target audience, establishing your brand as a thought leader and building trust with potential clients.

Data Enrichment

Harte Hanks data enrichment enhances your existing datasets with additional information, providing deeper insights into customer behaviors and preferences, which can improve targeting and personalization.

Data Cleansing

Harte Hanks data cleansing ensures your customer and prospect data is accurate and up-to-date by identifying and rectifying errors, leading to more effective marketing and sales efforts.